The protection of your personal data is very important to us. We therefore exclusively process your data according to the legal requirements (DSGVO, TKG 2003).
In the following we will inform you about the most important aspects of the processing of data on our website.
Your Contact with Us
By entering your personal data into our contact form on the website or when you e-mail us, you acknowledge that it is saved and processed for a duration of six months in order to process your inquiry and in the case of further questions. We will not share this data without your consent.
Our website uses so-called cookies. These are small elements of text which are stored on your end device with the help of your web browser. They are not harmful.
Deactivating cookies may impact the functionality of our website.
You can prevent this by setting your browser to not save any cookies.
We have made a respective contract with the provider concerning order data processing.
Your IP address will be processed but immediately pseudonymized. In this way only a rough location is possible any longer.
The relation to the web analysis provider is based on the adequacy decision C(2016) 4176 of the European Commission (EU-USA: "Privacy Shield").
The data processing is based on the legal requirements of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or f (legitimate interest) of DSGVO.
Our objective in terms of DSGVO (legitimate interest) is the improvement of our offer and our web presence. Because our users' privacy is important to us, the user data is pseudonymized.
User data will be stored for a duration of 14 months.
Purpose of the data collection
For the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to
coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision
of future hotel services which correspond with the interests of the guest; for marketing purposes as
pertaining to hotel performance and the improvement of this performance.
Data transfer to third parties
To contracted service providers who supply cloud-based software and data handling solutions to
the hotel. These providers operate with the sole purpose of processing and analysing guest data
for the aforementioned purposes.
You have the right to request access to as well as the correction, deletion, restriction, transferral, revocation and objection of your personal data stored by us. If you think that the processing of your data is in violation of data protection law or your data access rights have been violated in any way, you may contact us firstname.lastname@example.org or direct a complaint at the Data Protection Authority.